I think the confusion is caused because you're mixing things up a little. It's not about the people who watch the video and rate it but about what the video author does with those ratings.
If a video author thinks he did an amazing job while many if not most people who usually give his videos thumbs up, give this particular video thumbs down instead, there must have been something wrong and the video author better starts questioning the video. That, Jonathan said he would never do because he got so much experience and knows that whatever he does is great.. which is what I strongly disagree with.
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